The Itty Bitty
The Fine Print
END USER LICENSE AGREEMENT
Last Revised: October 31, 2014
IMPORTANT: READ THIS AGREEMENT CAREFULLY AND REVIEW THE FULL PRODUCT INFORMATION AT WWW.PICOBREW.COM BEFORE POWERING UP YOUR ZYMATIC® FOR THE FIRST TIME.
Purpose and Scope of Agreement
This PicoBrew End User Agreement ("Agreement") is the legal agreement between you (the "User") and PicoBrew, Inc. ("PicoBrew") governing the User's use of: (i) any product that uses the www.picobrew.com platform (the "Web Platform") to create, share, log or brew using the internet or download to the product (the "Zymatic®"), and (ii) the firmware and software that PicoBrew installs on, or updates directly to, the Zymatic® (the "Embedded Software"). By establishing an account at https://www.picobrew.com (a "PicoBrew Account") and using a Zymatic® the User is agreeing to be bound by the terms and conditions of this Agreement. If the User does not agree to these terms and conditions, the User is not granted any right to use the Zymatic® or to log in with a PicoBrew Account and the User should return the Zymatic® to PicoBrew Inc. or the place where the User obtained it.
The Embedded Software includes certain components (the "Open Software Components") that are incorporated into or distributed with the Embedded Software and that are licensed to the User under one or more "open-source" or "free software" licenses (the "Open Source Licenses"). The LICENSE text file that is distributed with the Embedded Software identifies the Open Source Components and contains third-party notices that PicoBrew is required to provide to the User pursuant to the Open Source Licenses. Notwithstanding anything to the contrary in this Agreement, the Open Source Components are not licensed under (and are not subject to the terms of) this Agreement, and are instead separately licensed to the User pursuant to the terms and conditions of their respective Open Source Licenses. Copies of such Open Sources Licenses are reproduced in the LICENSE text file distributed with the Embedded Software, and the User hereby agrees to comply with the terms and conditions of such Open Source Licenses.
Personal, Non-Commercial Use Only; Copying and Redistribution Prohibited; Rights Not Expressly Granted Are Reserved
The Web Platform and the Embedded Software are intended for personal, non-commercial use only. The User may not use them for any commercial or illegal purpose. Copying or redistribution of the Web Platform or Embedded Software or of any content delivered between them is strictly prohibited. Except as expressly provided under this Agreement, the User does not acquire any intellectual property or other proprietary rights in or to the Zymatic®, the Web Platform, or the Embedded Software, including without limitation, any rights in patents, inventions, improvements, designs, trademarks, or copyrights, nor do you acquire any rights in any confidential information or trade-secrets. All rights not expressly granted to the User in this Agreement are reserved by PicoBrew or its third party licensors. The User may not remove or alter any trademark, logo, copyright or other proprietary notice in or on a Zymatic®, the Web Platform, or the Embedded Software.
The Web Platform Software is proprietary to PicoBrew or its third party licensors and may be used only in connection with a Zymatic®. Subject to the terms of this Agreement, PicoBrew grants the User a nonexclusive, nontransferable license to run the Embedded Software and any updated versions provided to the User by PicoBrew, only in and as incorporated in a Zymatic®. This is a license and not a sale. The User may not (i) copy or distribute, sublicense, lease, rent or otherwise transfer the Embedded Software to any third party except as incorporated in a Zymatic®; (ii) modify, adapt, alter, translate, or create derivative works of the Embedded Software; (iii) decompile, disassemble, reverse engineer or otherwise derive or attempt to derive source code from the Embedded Software; or (iv) have any of the foregoing done by a third party. PicoBrew reserves the right to update the Embedded Software from time to time at its sole discretion, including adding, changing or removing functionalities and features, including but not limited to changing the user interface or the manner in which the User is able to access and use content from the Web Platform.
Platform and Firmware Updates
PicoBrew may from time to time develop patches, bug fixes, updates, upgrades and other modifications to improve the performance of the Zymatic® or Web Platform ("Platform Updates") and the Embedded Software ("Firmware Updates"). PicoBrew may install Platform Updates automatically at any time and without notice to, or the consent of, User. The User acknowledges that a Platform Update may require a Firmware Update, and that without a Firmware Update a Zymatic® may stop functioning. The User is solely responsible for installing each Firmware Update when made available. Any User or third-party modifications made to Open Software Components, even though permitted under the Open Software Licenses, may not function properly or work correctly with the Web Platform, and is not the responsibility of PicoBrew.
No Warranty for Web Platform Software or for the Embedded Software
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE EMBEDDED SOFTWARE AND THE WEB PLATFORM, AND ANY SERVICES PERFORMED OR PROVIDED BY THE FOREGOING, ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF RELIABILITY OR AVAILABILITY, OF ACCURACY, OF QUIET ENJOYMENT, OF QUIET POSSESSION, OF WORKMANLIKE EFFORT, OF LACK OF VIRUSES, OR REASONABLE CARE AND SKILL, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. PICOBREW DOES NOT WARRANT (1) AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE ZYMATIC®, THE EMBEDDED SOFTWARE, THE WEB PLATFORM, OR THE SEPARATELY LICENSED CODE, (2) THAT THE FUNCTIONS CONTAINED IN OR SERVICES PERFORMED OR PROVIDED BY THE ANY OF THE FOREGOING WILL MEET YOUR REQUIREMENTS, (3) THAT THE OPERATION OF ANY OF THE FOREGOING WILL BE UNINTERRUPTED OR ERROR-FREE, OR (4) THAT DEFECTS WILL BE CORRECTED.
Consent to Use of Data
User agrees that PicoBrew, or a third party contracted by PicoBrew, may collect and use technical and usage data and related information (including, but not limited to, information about the User's device, system, software, and peripherals) that is gathered periodically to facilitate the provision of updates, product support and other services (if any) to the User. PicoBrew may use this information, as long as it is in a form that does not personally identify the User, to improve its products or to provide services or technologies to the User.
The User agrees not to download any Content or Software, nor otherwise export or re-export a Zymatic® into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country as to which the United States has embargoed goods, or to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders. By using a Zymatic®, the Web Platform or the Embedded Software the User is representing and warranting that the User is not located in, under the control of, or a national or resident of any such country or on any such list.
PicoBrew Reserves the Right to Change Policies and Web Pages
The policies and other content of the PicoBrew web pages and Web Platform referred to in this Agreement may be changed by PicoBrew from time to time in its sole discretion. Access to the Web Platform is also subject to Terms of Service, as posted on www.picobrew.com, and to which the User agrees by registering a PicoBrew Account and accessing the Web Platform.
This Agreement is the final, complete and exclusive agreement between the User and PicoBrew relating to the Embedded Software and the Web Platform, and supersedes all prior or contemporaneous proposals, advertisements, representations, understandings, or agreements relating thereto, whether oral or written. No waiver or modification of the Agreement will be valid unless signed by both PicoBrew and the User. The User's right to use the Embedded Software and the Web Platform will immediately terminate upon the User's breach of any applicable provision of this Agreement. The waiver of a breach of any term hereof will in no way be construed as a waiver of any other term or breach hereof. If any provision of this Agreement is held by a court of competent jurisdiction to be unenforceable, the remaining provisions of this Agreement will remain in full force and effect. This Agreement shall be governed by the laws of the State of Washington, as if entered into by residents of Washington, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Any action or proceeding arising from or relating to this Agreement shall be brought in a federal court in Seattle, Washington and the User irrevocably submits to the exclusive jurisdiction and venue of any such court in any such action or proceeding.
Should the User have any question about this Agreement, or if the User desires to contact PicoBrew, please contact us by mail at PicoBrew, Inc., 2121 N 35th St #100, Seattle WA 98103 or by email at email@example.com. Copyright © 2014 PicoBrew, Inc. All rights reserved. Zymatic® is a registered trademark of PicoBrew, Inc.
Effective: September 19, 2014
WE COLLECT INFORMATION FROM OR ABOUT YOU.
Whenever you access our Website and its Content, regardless of Device, we may collect information from or about you. This may include:Information that You Voluntarily Share
We may collect and store "Personal Information" such as your name, email address, mailing address, telephone number, bank account or credit or debit card number, and other similar information that you share solely for our use and that we could use to identify you. You typically share Personal Information when you initially register an Account or subsequently update an Account. You may also share Personal Information when you email us, provide user feedback, complete our customer surveys, or inquire about technical or customer support.
In addition to Personal Information, we may also collect and store information relating to the use of your Account, such as, for example, when you view, store, and use recipes, files, and other information. We may also collect other similar information -- even if such information may be used to identify you -- that you voluntarily share for public viewing. This might happen, for example, if you voluntarily post messages (such as on our "Forum" page) or contribute other User Content to the Website.Information Obtained Through Devices Linked to Your Account
We may collect "Device Information" (if you link a Device to your Account) that includes a unique identifier for your Device, your current software and version, your IP address, your geographic location, and data about your usage. We primarily use Device Information to improve our service and to help support use of your Device.Other Information Collected Through Commonly Deployed Web Technologies
Non-personal information that we collect may include information about how you and our other users access, use, and interact with our Website and its Content. This may include, for example, browser type, language preference, referring site, and the date and time of each visitor request. We collect this kind of information automatically by deploying "cookies" and other technologies such as device identifications, pixel tags, and web beacons. You can learn more about these commonly used technologies here: http://www.allaboutcookies.org.
WE MAKE REASONABLE EFFORTS TO PROTECT THE INFORMATION WE COLLECT.
We take reasonable precautions, consistent with standard industry practices â€” including administrative, technical, and physical measures â€” to safeguard your sensitive personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. We do not guarantee that these reasonable precautions are sufficient to safeguard your sensitive personal information in every instance.
WE WILL USE THE INFORMATION WE COLLECT.
We will use the information we collect from you to provide the services you request; to create and register an Account, if you create one; to allow you to create and share User Content with others, if you so choose; to process and record any payments you make; to better understand customer behavior and usage patterns; to make improvements to our Website and our product and service offerings; and to send newsletters, surveys, offers, and other promotional materials related to our services and for other marketing purposes of PicoBrew.
WE MAY SHARE THE INFORMATION WE COLLECT IN LIMITED CIRCUMSTANCES.
We do not share any Personal Information for others to use in marketing or advertising goods and services to you. But we do share the information we collect under the following limited circumstances:
Usage Reports. We may create and publish reports based on aggregated usage, demographic, and similar data that excludes any personally identifying information.
Service providers. We may share information that we collect, including Personal Information, with companies who provide services to us, such as those who process orders and payments. If we share your information with third-party service providers, we will use service providers who protect Personal Information in a manner that is at least as protective as our own and who use your information only to provide services to us.
Legal Processes. We may share all types of information with others as required by, or permitted by, law. This may include sharing all types of information with governmental entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us.
Sale of our Business. We may transfer any and all information we collect, including Personal Information, to the relevant third party in a reorganization, merger, or sale of our business.
WE DO NOT KNOWINGLY COLLECT INFORMATION FROM PERSONS BELOW THE AGE OF CONSENT.
We do not knowingly collect personal information from anyone who is under the age of consent for the consumption of alcoholic beverages in the jurisdiction in which they reside. We will take steps to delete the personal information of any such person as soon as possible after learning that we have collected such personal information.
YOU MAY CHANGE YOUR PERSONAL INFORMATION.
You may change any of your Personal Information in your Account by editing your profile within your Account. You may request deletion of your Personal Information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your information for fraud or similar purposes.
YOU MAY OPT OUT OF RECEIVING CERTAIN COMMUNICATIONS.
OTHER POLICIES MAY ALSO APPLY.
YOU MAY CONTACT US ABOUT OUR POLICY.
TERMS OF SERVICE
Last Revised: August 21, 2014
These Terms of Service constitute a binding contract that you accept (i) by clicking "accept" when presented with that option at the time you register, renew, or revise an Account or purchase an item through our online Store, or (ii) by otherwise accessing our Website and viewing its content. Your acceptance of this contract is expressly limited to the terms described herein, and may not be modified in any manner without our prior written consent.
If you do not accept these Terms of Service as presented, you may not access our Website for any reason whatsoever. You also may not accept these Terms of Service, and therefore may not access our Website, if (i) you are not of legal age to form a binding contract with us or (ii) the laws of the jurisdiction in which you reside proscribe your use of our Website in the manner you intend. Users who purchase items from our Store, as well as Users who register an Account, must be above the minimum age for alcohol consumption in the country and jurisdiction in which they reside, which in the United States is 21 years of age.
"Account" means the system on our Website by which you register and thereafter authenticate your privileges to access certain areas and features of our Website that we make available only to Registered Users.
"Company" means PicoBrew, Inc., a corporation formed under the laws of the State of Washington; "us" and "we" are both synonymous with Company, and references to "our" is construed accordingly.
"Content" means any information (such as data files, written text, computer software, music, audio files, or other sounds, photographs, videos, or images of any kind), features, and services to which you have access as part of, or through your use of, the Website.
"Contributions" means comments, links, recipes, and other information and materials (whether text, graphics, audio, images, videos, or software) that any Registered User contributes to the Website.
"Device" means any equipment or device that we manufacture, such as the PicoBrew Zymatic®, that you configure to access the Website through your Account.
"Registered User" means a User who has an Account.
"Store" refers to our store, accessible on the Website, where we offer various products for sale subject to applicable law.
"User" means any person who accesses the Website, regardless whether the User has an Account or not; "you" is synonymous with User, and "your" is construed accordingly. Also, "you" includes your principal if you are accessing the Website in your capacity as an employee or agent of another.
"Website" refers to our website accessed on the Internet using the URL, www.picobrew.com.
SECURITY AND PRIVACY
Security. You are responsible for maintaining the confidentiality of passwords associated with any Account you use to access the Website, and for that reason, you are accountable for any activity that occurs under your Account. You must notify us immediately (see contact information below) if you become aware of an unauthorized use of your password or your Account.
All Rights Reserved. You may access the Website in whatever manner you choose, including with a connected Device. But all Content of the Website is provided to you subject to copyright law, with all rights reserved. We do not transfer to you any of our or third party intellectual property, and all right, title and interest in and to such property will remain solely ours. Nothing in these Terms of Service gives you a right to use any of our or our licensors' trade names, trademarks, service marks, logos, domain names, and other distinctive brand features.
Outbound Links. The Website may include hyperlinks to other websites, services, or resources over which we have no control. You acknowledge and agree that we are not responsible for the availability of any such external websites, services, or resources, and that we do not endorse any products or other materials on or available from such websites, services, or resources, irrespective of whether advertised on our website or not. You acknowledge and agree that we are not liable for any loss or damage that you may incur as a result of the availability of those external websites, services, or resources, or as a result of any reliance you place on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, any websites, services, or resources.
User-Generated Content. The Content of our Website may include Contributions made by you and other Registered Users. You acknowledge and agree that we are not responsible for, and that we do not endorse, any material or information included in any Contribution, and we specifically disavow representing or implying that such material is accurate, useful, or not harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems and Devices from viruses, worms, Trojan horses, and other harmful or destructive content. Despite our efforts to the contrary, the Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. Your use of the Website and its Content is at your own risk.
You agree to access and use the Website only for the purposes permitted under these Terms of Service and any rules that we may post on the Website from time to time; and, even then, only to the extent allowed under any applicable law, regulation, or generally accepted practice or guideline that governs your conduct in any relevant jurisdiction. Without limiting the generality of the foregoing restriction, you expressly agree that you will not:
- Misrepresent your identity or provide false personal or other information when registering an Account and accessing and using the Website;
- Post obscene, harassing, defamatory, filthy, violent, pornographic, abusive, threatening, libelous, illegal, or objectionable (including, without limitation, bigoted, racist, sexist, homophobic, or prejudiced) material; or post a communication that advocates or encourages criminal conduct or conduct that may give rise to civil liability;
- Advertise or otherwise solicit funds, goods, or services;
- Post spam, post machine- or randomly-generated material, or submit unethical or undesirable commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
- Copy, modify, reverse engineer, disassemble, redistribute, republish, alter, create derivative works from, assign, license, transfer, or adapt any of the software, information, text, graphics, source code or HTML code, or other Content available on the Website;
- Violate a third party's intellectual property, personality, publicity, or confidentiality rights; or upload, download, display, publish, perform, create derivative works from, transmit, or otherwise distribute information or content in violation of a third party's intellectual property rights;
- Post any material you create but to which your employer has intellectual property rights, without first receiving your employer's permission or otherwise securing a waiver and release;
- Remove or modify any copyright, trademark, legal notice, or other proprietary notation from the Content available on the Website;
- Transmit, install, upload, or otherwise transfer any material containing software viruses, worms, Trojan horses, or other harmful computer code, files, scripts, agents, or programs; or transfer any other item or initiate any other process that in any way affects the use or enjoyment of the Website, or that otherwise adversely affects our computers, servers, or databases;
- Violate any domestic, foreign, or international law or regulation involving the export of software or technology, including, without limitation, the U.S. Export Administration Regulations; and
- Use any device (such as a "web crawler" or other automatic retrieval mechanism) or other means to harvest information about other Users or the Website.
We reserve the right, but do not have any obligation, to monitor use of the Website; to remove any Content that we consider inappropriate or unlawful or otherwise likely to cause us liability; and to revoke or deny access to anyone, including you, who engages in prohibited conduct.
Responsibility. You may, if you are a Registered User and so choose, make Contributions, but you are solely responsible for any harm that your Contributions may cause. You hereby represent and warrant that, with respect to each Contribution you make, (i) you have the right to submit such Contribution, (ii) you are not aware of any material defect in the Contribution, and (iii) you have not engaged in any, and the Contribution does not constitute, "prohibited conduct" as described above.
License Grant. You hereby grant to the Company a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt, and publish your Contributions for any purpose, including sharing as Content on the Website. You may not delete a Contribution once made.
Indemnfication. You agree to defend, indemnify and hold harmless the Company, its affiliates, and their respective directors, officers, and employees against any and all costs, damages, and losses, including reasonable attorneys fees, resulting from any third-party claim or lawsuit arising out of or based on (a) Contributions that you submit, post, or display on or through the Website that allegedly infringes the rights of, or has caused harm to, a third party; or (b) any breach of any representation, warranty, or covenant by you under these Terms of Service. Your indemnification obligations are conditioned on (i) an indemnified party providing prompt notice to you of any such claim, and (ii) providing you with any reasonable information or assistance that you request, and at your expense.
We will remove any offending Contribution that is reported to us pursuant to the Digital Millennium Copyright Act (17 U.S.C. Â§ 512), also known as the DMCA. We will not restore such Contribution unless (a) you file a counter-notice that is the form required under the DCMA, and (b) the complaining party then fails to initiate a court action, as the DCMA requires. We discourage false claims of infringement the same as we discourage false claims of non-infringement, either of which may be subject to liability under the DCMA. We therefore encourage you to seek the legal advice of counsel before seeking, or opposing, the removal of Contributions.
FEEDBACK AND SUGGESTIONS.
We welcome your feedback and suggestions, including your ideas for improvement, for our Website, any Device, and our other products and services. You agree that your submissions are voluntary, gratuitous, unsolicited, and without restriction and will not place us under any fiduciary or other obligation to you or anyone else. We may use, copy, modify, publish, or redistribute your submission and its contents, and use the ideas you voluntarily share, for any purpose and in any way without any compensation to you. We will be under no obligation to use your ideas and we do not waive any right we have to use similar or related ideas previously known to us, developed by our employees, or obtained from other sources.
EXCLUSION OF WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF OUR WEBSITE IS AT YOUR SOLE RISK, AND THAT WE PROVIDE THE WEBSITE TO YOU "AS IS" AND "AS AVAILABLE," UNLESS OTHERWISE WARRANTED IN THESE TERMS OF SERVICE. IN PARTICULAR, WE NEITHER REPRESENT NOR WARRANT THAT YOUR USE OF OUR WEBSITE WILL MEET YOUR REQUIREMENTS; THAT YOUR USE OF THE WEBSITE WILL BE UNINTERRUPTED, SECURE, OR FREE FROM ERROR; AND THAT ANY DEFECTS IN OPERATION OR FUNCTIONALITY WILL BE CORRECTED. WE FURTHER EXPRESSLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
LIMITATION OF LIABILITY
IN NO EVENT WILL WE BE LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY RELATING TO YOUR USE OF THE WEBSITE FOR: (A) ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES; (B) THE COST OF PROCUREMENT FOR SUBSTITUTE PRODUCTS OR SERVICES; (C) FOR INTERRUPTION OF USE OR LOSS OR CORRUPTION OF DATA; OR (D) FOR ANY AMOUNTS THAT EXCEED THE FEES PAID BY YOU TO US UNDER THIS AGREEMENT. WE SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY FAILURE OR DELAY DUE TO MATTERS BEYOND OUR REASONABLE CONTROL.
NOTHING IN THESE TERMS, AND IN PARTICULAR THE PRECEDING EXCUSION OF WARRANTIES AND LIMITATION OF LIABILITY, SHALL EXCLUDE OR LIMIT OUR LIABILITY FOR LOSSES THAT MAY NOT BE LAWFULLY EXCLUDED OR LIMITED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR LOSS OR DAMAGE CAUSED BY NEGLIGENCE, BREACH OF CONTRACT, OR BREACH OF IMPLIED TERMS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
We may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. You may terminate your Account (if you have one) at any time simply by discontinuing use of the Website. All provisions of this Agreement that by their nature should survive termination will survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
GOVERNING LAW; RESOLUTION OF DISPUTES.
These terms of service shall be governed by and construed in accordance with the laws of the State of Washington and the laws of the United States, without giving effect to any principles of conflicts of law. You agree that you will resolve any claim, cause of action, or dispute you have with us arising out of or relating to these Terms of Service or your access to the Website exclusively in the state or federal courts located in Seattle, Washington, to which you hereby expressly submit to personal jurisdiction.
GENERAL LEGAL PROVISIONS
These Terms of Service comprise the entire contract between you and us concerning our Website, and supersedes any prior contracts we may have. This contract does not confer any third-party beneficiary rights, nor does this contract prohibit us from complying with the law. If any portion of this contract is found to be unenforceable, the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms of Service, our failure will not be deemed a waiver. Instead, any waiver of these Terms of Service must be made in a writing that we sign. You may not transfer any of your rights or obligations under this contract without our consent. At the same time, however, we may freely assign all our rights and obligations under our contract with you in connection with a merger, acquisition, or sale of assets, or otherwise by operation of law.
CHANGES TO THE TERMS OF SERVICE
We may modify these Terms of Service at any time and for any reason in our sole and absolute discretion. Any such change shall take effect on the later to occur of the date when you receive notice of such a change or the date we specify in such notice. Your access of our Website after the effective date of any such change shall be deemed as your acceptance of these Terms of Service as so modified.
You agree that any notices we send to you in relation to your use of the Service generally and to these Terms of Services specifically may be sent via email to the address we have on file for your Account. You further agree that, with respect to changes we may make to these Terms of Service, we may notify you either by sending an email or otherwise by posting a prominent notice on the home page of the Website for a period of time not less than ten (10) days before the date the change takes effect. You are responsible for keeping the contact information in your Account current, and for accessing the Website periodically to view any changes to these Terms of Service that we may make.
You, in turn, will direct questions you have to us about the Service or about this contract in the following manner:
For General Inquiries: firstname.lastname@example.org
For Support Requests: email@example.com
For Security Breaches: firstname.lastname@example.org
For DMCA Notices: email@example.com
Otherwise by postal to: 2121 North 35th St. Seattle, WA 98103
RETURN AND REFUND POLICY
Last Revised: July 7, 2017
PicoBrew's high standards for our products are our top priority. As such, we hope our customers are thoroughly happy with their purchases. Our products come with a 15-day return policy after the purchase date for exchange or credit for purchases that are made directly from our web site or retail partners that do not satisfy the customer. Our return policy is as follows:
For the policy to apply, the returned product should be new and in the original package that it was purchased in. Customers will be held responsible for all shipping costs, which are nonrefundable, and may be charged a restocking fee. Customers must also return the product with all accessories it was shipped with. Credit for returns will be refunded in the same manner as the original payment within 15 days of return date.
To request a return, customers will need to have an authorization number. No returns will be accepted without an authorization number. You can request a number online by contacting PicoBrew at firstname.lastname@example.org. Please note the product's serial number when requesting a return. A representative will give you instructions, which you will be required to follow for a successful return. PicoBrew will not be liable for any damaged or lost goods during the transit period.
The return policy is non-transferable, does not apply to machines that were not purchased directly from PicoBrew (or one of our retail partners) and is void if proper use and care instructions for the product were not followed. The policy is void if the customer opened the machine and attempted to make repairs, unless specifically instructed by PicoBrew to do so.
If you choose to return your PicoBrew product after the 15-day period, customers will be charged a restocking fee. Return fees after 15 days are:
- 16 days - 90 days the restocking fee is 15% of the purchase price
- 91 days - 6 months the restocking fee is 25% of the purchase price
- 6 months - 1 year the restocking fee is 35% of the purchase price
- No product returns are accepted after 1 year from the date of purchase.
If you are not satisfied with an accessory obtained from PicoBrew, you may request a return for the item to be replaced. No refund may be made for accessories on their own. And no returns will be processed without an authorization number.
Last Revised: July 7, 2017
Our PicoBrew products come with a one-year warranty from purchase date for purchases that are made directly from our web site or retail partners. Our warranty details are as follows:
To request a repair, customers will need to have an authorization number. No repair requests will be accepted without an authorization number. You can request a number online by contacting PicoBrew at email@example.com. Please note the productâ€™s serial number and date of purchase when requesting a repair under the one-year warranty. A representative will give you instructions, which you will be required to follow for a successful repair. PicoBrew will not be liable for any damaged or lost goods during transit period.
Customers will be held responsible for shipping cost (both in and outside the U.S.) of any packaging required for repair under warranty. Shipping costs are nonrefundable.
The item in need of repair must have all the original packaging in order to be repaired. All repairs will be done within 30 days of receipt of the machine from the customer. If the machine cannot be repaired, PicoBrew can elect to either 1) refund the total payment or 2) replace the product.
Warranties are non-transferable, do not apply to products damaged from misuse and are void if proper use and care instructions were not followed or if customer opened the machine and attempted to make repairs themselves, unless specifically instructed by PicoBrew to do so. Once the machine has been used, PicoBrew has the right to attempt to repair it rather than replace it under warranty.
The warranty does not apply to machines that were not purchased directly from PicoBrew or one of our retail partners.